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Our Office

107 S. 2nd St., Suite 300
Philadelphia, PA 19106

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Open Office Hours

M-F: 8am – 6pm
S-S: 10am – 4pm

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Get in Touch

(215) 370-6909

Get in Touch With Our Management Team

What are the initial rental fees and how are they collected?

It is generally preferred to collect first and last month’ rent plus a security deposit. We normally take a non-refundable cleaning fee sufficient to have the property cleaned after it is vacanted, plus a refundable security deposit totaling one month’s rent. The property is automatically professionally cleaned between each tenant.

The security deposit is held by the Clients, as mandated by the state of Pennsylvania’s Real Estate Agency to be returned with in 30 days of lease termination.

How will TCS Management find tenants for my house? How long will it take?

Your home will immediately be put on our list of available properties utilizing all avenues of advertising: rentphilly.com web site, MLS, external signs, internet, open houses, newspapers, etc.

We are in frequent contact with many real estate brokers in the Philadelphia metro area and suburbs, relocation offices of major companies, and a large pool of tenants-in-need.

It normally takes two to four weeks to rent a home. It sometimes takes longer in the winter. A home goes on the list of available properties as soon as we receive notice from the existing tenant and permission from the owner to re-rent.

Many factors affect the speed with which a property rents including supply/demand, time of year, location, and condition. Our property manager will recommend a market rent based on these factors.

How is the property protected if the tenant cause damage?

In most cases, the security deposit collected upon move-in is more than adequate to repair the minor damages caused by tenants. Tenants with excellent credit and references seldom cause much damage and almost never in excess of the security deposit. Our screening company checks criminal, credit and eviction records as well as job history and landlords.

Should the tenants leave the property owing more than is covered by the security deposit, they will be billed. If they do not pay, it will be turned over to a collection agency.

What does TCS Management do if the tenant does not pay rent on time?

The rent is due on the first of each month and considered late after the fifth. If payment is not received by this date a “72-Hour Notice” to pay the rent or vacate will be delivered to the tenant. If they have not paid by the end of the notice period, we will notify the owner and file at the courthouse for a FED (eviction) hearing, which will be within ten to fourteen days. Tcs Management uses an eviction service this saves time and aggravation the flat fee is $400. The faster we get rid of a bad situation the quicker we can get a more qualified tenant in place.

Will I get called in the middle of the night with emergencies?

Our property managers get the emergency calls. You will never be called in the middle of the night! You will be notified via your online owners portal with what is going on with you property.

All non-emergency repairs come to us as a work order request submitted by the tenant. If it is a repair essential to the maintenance of the property and less than $350, the repair will be ordered and you will see an entry for the payment of that bill in your next statement. If the cost is more than $350, or if there is a question of what should be done, the property manager will call you for direction.